At Liberty Party Jumpers, we understand that plans can change, and we want to ensure customer satisfaction. Our refund policy is as follows: If you have paid in full for your jumper rental, we will refund the total amount paid minus the none refundable deposit. The deposit amount will be retained and converted into a rain check, which can be used as credit towards any future rental within one year from the original booking date. Please note that the rain check is non-transferable and can only be used by the original customer who made the initial booking. In case of cancellation or rescheduling, please contact our customer service team at least 48 hours in advance or full amount paid will be converted to a rain check, we do not refund payment 48 hours prior to event as we do not have sufficient time to re-rent the item that was on hold. We strive to provide excellent service and flexibility to our valued customers. If you have any further questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer service team, who will be happy to assist you.
*This includes weather cancellations 
Liberty Party Jumpers, Does Not Refund Due To Weather, If weather affects your event we can always reschedule or issue a "Rain Check" that stays on file for 1 year. Please plan your event with weather conditions in mind. Our bounce houses do have tops on them and can be used in most wet/dry weather conditions.

To ensure clarity and customer satisfaction, here's a refined version of Liberty Party Jumpers Refund Policy:

All orders require a nonrefundable 20% credit card deposit when locking in your reservation. If you need to cancel your order, you will receive a rain check for the 20% deposit valid for one year. anything paid over the deposit provided the cancellation is made at least five days before your rental date will either be refunded back to payment debit or credit card or converted into a rain check, depending on specific circumstances.

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Yes and yes, you will need a water hose The hose is used to fill the included pool then connect to our hose secured to top of our slide. Our inflatable water slides require a continuous flow (not much needed to keep slide wet) of water to keep the slide surface wet and slippery, ensuring a safe and enjoyable experience for users. It's important to ensure that the water source is accessible and that the hose is long enough to reach near the setup location of the water slide. we will go over our recommended water settings upon set up.

No. We arrive early to set up, so you get the entire rental time to play.

At Liberty Party Jumpers, we strive to make your event as enjoyable and stress-free as possible. Our bounce house and water slide party rentals come with a range of complimentary services to enhance your experience. We provide free delivery to most areas in Las Vegas and Henderson, ensuring your party essentials arrive on time and without any additional cost. Our team takes care of the setup for all party rentals, so you can focus on enjoying your event. Once your party is over, we also handle the pickup at no extra charge. With Liberty Party Jumpers, you can look forward to a simple and seamless party rental experience.

If your bounce house party or event is beyond our listed Henderson and Las vegas service areas, just text prior (702) 570-2230 We may be able to make special accommodations to suit your event. We travel to Pahrump, Boulder City & Mesquite Nevada depending on several different variables.

We do set up our dry bounce houses on any surface, when checking out there will be a drop down "set up surface" menu, simply select your surface type. 
Note We do not set up inflatable water slides on dirt as it makes a very unenjoyable experience for everyone involved. if you are unsure, you can text a picture of set up area directly to (702) 570-2230 and we will be happy to go over all options.

That depends on how many rentals we have that day. Generally, we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker, so we bring our own heavy-duty cords.

Liberty Party Jumpers provides up to 6-hour rentals with all costs included in the listed prices. If you need the bounce house or party rentals for more than the included rental time, it's only an additional $20 per hour beyond the initial 6 hours. When you choose your date and time, our system will automatically calculate any extra time if you select more than 6 hours. We also offer multi-day and overnight rentals at 50% off the listed rental price for each additional day. Both options can be selected from the drop-down menu when booking. We're flexible and want you to enjoy your bounce house rentals in Las Vegas, so feel free to reach out to us, and we'll be happy to discuss your options.

We accept all payments, credit card, Debit Card, Venmo, Zelle, Cashapp or cash.
We do require the deposit to be paid by by either credit or debit card as that payment will remain on file for purposes of any bounce house damage, theft or any additional cost may be acquired through any of the listed reasons.

*For Liberty Party Jumpers Online Secure Transactions & How We Use Your Information Please Read Our Online Security Policy